Customer mobile app
The customer mobile layer can support secure login, account services, transaction views, PIN reset workflows, loan requests, school fee payments, insurance reminders, notifications, and service requests. Fayda KYC onboarding readiness can be planned where integration access and compliance requirements are available.
Bank admin console
A digital banking platform needs strong internal control. The admin console can support customer onboarding review, user management, service configuration, payment monitoring, issue handling, reports, notification management, and operational oversight without forcing staff into disconnected spreadsheets.
Branch, district, and head office dashboards
Branch teams need local operational views. District and head office teams need broader visibility. Kelel can structure dashboards for branch activity, service requests, loan workflow, school payment activity, customer onboarding, exceptions, and management reporting.
Loan workflow and school fee payment
Loan request and tracking flows can help customers submit requests while internal teams review, assign, update, and report on progress. School fee payment can connect parents, schools, and bank operations through onboarding, payment records, receipts, reconciliation, and branch visibility.
Security, audit trail, and integration readiness
Banking software must be designed around secure authentication, access control, TLS, audit trails, logs, backup planning, and careful integration boundaries. Oracle or core banking integration readiness can be designed as an architecture layer, with final behavior depending on the bank's core system access, vendor constraints, and compliance requirements.
